Daniel Watrous Employees

Occasionally we’ll need to exchange files larger than what would be convenient for dropbox. In this case I’ll provide you with access details in your keepass database to access an FTP location where we can exchange files. As with most things, this is pretty easy to do and you usually won’t need any advanced features. […]

I use a commercial support desk from Kayako. This allows me to communicate with all my employees and clients in a way that nothing gets lost. It also allows me to track time worked and time billable. It’s extremely important that you enter your time as soon as you reply to a ticket and that you bill […]

Hi, This website contains training and resources intended for my employees. I’ve gone to a lot of effort to develop the systems that I have in place and plan to continue to add to them. I hope you learn a lot while you work for me, and I hope you take advantage of the opportunity […]