Daniel Watrous Employees

Jing is a great free tool for creating screen recordings. We use Jing to communicate remotely as well as to respond to client requests. …

In this training I use my hotmail account to send in a ticket then show you all the emails you will see and the client will see as you respond to the clients request. …

If you have been given an email on the danielwatrous.com domain, you can easily setup forwarding so that you receive a copy of each email message in your personal email account. This can be helpful to make sure that you receive and respond to email quickly. See also http://employees.danielwatrous.com/general/email-for-danielwatrous-com …

I use the lastpass password manager to generate and store passwords for my online accounts. I also use it to share passwords with you. It’s free to use. You can download it here: https://lastpass.com/ …

This employees website has all the training and instruction you need to do your job. This site includes a job tracker that tells you what to work on. It is also how you will send me updates about your progress. …

I use Google Apps to handle email and other collaboration through my organizations. There are some huge advantages to this, including spam protection, docs and communication. …

Dropbox is an amazing service and it’s what we use to share files between us. It’s super easy to setup and it’s free to use for up to 2GB of files. It works on Windows, Mac and Linux! Dropbox can be used in place of FTP for small files, but larger files and more specialized […]

Occasionally it will be necessary to share entire CDs or DVDs of data with you. In many cases it will be faster and more economical to create a disk image rather than ship a physical disc. A disk image, which often comes in the format of a single .iso file, contains all the information to […]

In order to share resources and licenses to services we’ll need to share passwords. This needs to be done in a secure way, and email just doesn’t meet the need, so I chose keepass. …

Occasionally we’ll need to exchange files larger than what would be convenient for dropbox. In this case I’ll provide you with access details in your keepass database to access an FTP location where we can exchange files. As with most things, this is pretty easy to do and you usually won’t need any advanced features. […]