Tag Archives: time tracking

Invoicing Clients

Accurate and prompt invoicing is very important (for what I hope are obvious reasons). I use an online system called Siwapp to manage all invoicing. … ...

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Monthly Billing through the Helpdesk

The helpdesk is central to both internal and external work for my clients. It’s used both for organization and for time tracking. … ...

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The rest of this training is available to employees of Daniel Watrous only.
Login or General subscription is not available.

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How to use the Helpdesk

I use a commercial support desk from Kayako. This allows me to communicate with all my employees and clients in a way that nothing gets lost. It also allows me to track time worked and time billable. It’s extremely important that you enter your time as soon as you reply to a ticket and that you bill […]

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